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Free standard delivery on all orders. Your discount will automatically be applied at the checkout.
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There are a number of delivery options available:
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Type of Delivery | Territory | Cost | Delivery Service |
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Standard delivery | UK | £3.95 | Delivery can be tracked. Delivery does not require a signature and can be left in a safe place with instruction. Order will be delivered within 2-3 working days including Saturdays. |
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Next working day delivery | UK | £7.95 | Delivery can be tracked. Delivery requires a signature. Order before 2pm to receive next working day delivery*. |
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Guaranteed Saturday delivery | UK | £12.50 | Delivery can be tracked. Delivery requires a signature. Order on a Friday before 2pm to receive Saturday delivery. |
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Next working day delivery requires your order to be placed before 2pm. | ||||
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Guaranteed Saturday delivery requires your order to be placed on a Friday before 2pm. | ||||
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When selecting standard delivery you may add an optional "mobile number" or "delivery comment" in the box provided. For example: | ||||
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We will endeavour to accommodate your requests but we cannot guarantee this. | ||||
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Please note - We do not deliver to British Forces Post Offices/addresses (BFPO) |
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Standard delivery is available to the following UK areas – England, Scotland, Wales and Northern Ireland. |
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The Standard delivery service also serves The Channel Islands, The Isle of Man and the Scottish Highlands & Islands. Please allow an extra working day for delivery to these areas. |
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Next working day and guaranteed Saturday delivery is not available to The Channel Islands, The Isle of Man and the Scottish Highlands & Islands. |
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If you live further afield please visit the store locator in our brand website to see if we have stockists in your territory. |
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You will receive an email to confirm your items have been despatched. |
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You can only track your delivery if you have created an account. Create an account |
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It is possible to track your delivery for all delivery options except standard delivery. |
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If you have an account and would like to check the status of your order go to “My Account” and "View Order History". |
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In the unlikely event of a delay receiving your order please contact us within 21 days of placing the order to allow us to track this efficiently. For any lost orders to be replaced or refunded, a claims procedure with the courier will be processed. Please allow 15 working days from date of despatch for the parcel to be declared as lost by the courier. |
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If you have any further queries regarding your order please contact the E-Store Customer Service Team at estore@animal.co.uk or 08450 722522. |
